FEATUREBASE ALTERNATIVE
Looking at Featurebase?
Here is how we compare.
Featurebase is a helpdesk with feedback included. Dupes Feedback only does the feedback part, and does it on your server.
What Featurebase offers
Featurebase's pricing page offers one subscription covering helpdesk and feedback. It lists a Free plan with 1 seat, then Growth at $29, Professional at $59 and Enterprise at $99 per seat per month billed yearly, plus $0.49 per AI resolution. Feedback is listed as included in every plan, and API, MCP and webhooks are listed from Growth.
| Plan | Price | Notes |
|---|---|---|
| Featurebase Free | $0 | 1 seat; helpdesk with feedback included |
| Featurebase Growth | $29/seat/month, billed yearly | API, MCP, webhooks listed |
| Featurebase Professional | $59/seat/month, billed yearly | Workflows, SLAs, Salesforce and HubSpot |
| Featurebase Enterprise | $99/seat/month, billed yearly | SSO, custom admin roles |
| Dupes Feedback, self-hosted | $0 plus your server | Feedback only; no helpdesk |
| Dupes Feedback, hosted | Not open yet; no price | n/a |
Source: featurebase.app/pricing, checked 2026-10-20. Prices change; check the source before you decide.
Where Dupes Feedback differs
- Feedback only: boards, votes, comments, roadmap and changelog, with no helpdesk to pay for or ignore.
- Free to self-host (AGPL-3.0), with no per-seat pricing.
- REST and MCP in every install, and import from Canny.
Where Featurebase may fit better
If you also want live chat, a shared inbox and an AI support agent in the same tool, Featurebase covers that and Dupes doesn't. Dupes' hosted plan isn't open yet and has no price.
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